Privacy Policy
At Al Noor Show Technologies, we are committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our site or use our services, including event management software, live show production tools, virtual and augmented reality experiences, ticketing platforms, and stage automation systems. We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws to ensure your personal data is handled responsibly.
Information We Collect
We collect personal information that you voluntarily provide to us when registering on our online platform, purchasing tickets, using our services, or communicating with us. This information may include your name, contact details, billing information, and any other data necessary to deliver our services effectively.
We may also collect technical data automatically through your use of our site, including your IP address, browser type, device information, and usage patterns, to improve the functionality and security of our platform.
Use of Your Information
Your personal data is used to:
- Provide, operate, and maintain our services
- Process transactions and manage ticketing and event registrations
- Communicate with you regarding your account, bookings, or inquiries
- Personalize your experience and improve our offerings
- Comply with legal obligations and enforce our terms and conditions
Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your data with trusted service providers and partners who assist in delivering our services, such as payment processors, event organizers, and IT service providers, under confidentiality agreements and only for the purposes described in this privacy policy.
We may also disclose information if required by law, legal process, or to protect the rights, property, or safety of Al Noor Show Technologies, our users, or others.
Data Security
We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. Access to your information is limited to authorized personnel who require it to perform their job functions.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including complying with legal, accounting, or reporting requirements. When your data is no longer needed, we securely delete or anonymize it.
Your Rights
Under the GDPR and applicable laws, you have certain rights regarding your personal data, including the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request erasure of your personal data in certain circumstances
- Object to or restrict the processing of your data
- Withdraw consent at any time when processing is based on consent
- Request data portability to receive your data in a structured, machine-readable format
To exercise any of these rights or for queries about your data, you may contact us at our physical address.
Cookies and Tracking Technologies
Our platform uses cookies and similar tracking technologies to enhance user experience, analyze usage, and provide personalized content. You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our site.
Third-Party Links
Our online platform may contain links to third-party websites and services. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party services you access through our platform.
Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children below this age. If we become aware of such data being collected, we will take steps to delete it promptly.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this policy regularly. Continued use of our services after changes indicate your acceptance of the updated terms.
Contact Information
If you have any questions or concerns regarding this privacy policy or our data practices, please contact us by mail at:
Al Noor Show Technologies
45 Al Wasl Road, Floor 7
Dubai, Dubai 00045
United Arab Emirates
We are dedicated to protecting your privacy and ensuring a safe and enjoyable experience on our platform. Thank you for trusting Al Noor Show Technologies.